Outsourcing

header_blue new2

WEB SITE UNDER CONSTRUCTION: your feedback and comments are greatly appreciated

Do you agree?
Do you have a view?
Let us know .... feedback

Outsourcing — the practice of using external organisations to manage the operational areas of a business normally performed within that organisation — is a familiar concept to entrepreneurs. Many Small-Medium sized Enterprises (SME’s) outsource their accounting or payroll, call centre or logistics functions etc. whilst larger companies turn to outsourcing to cut costs or deal with fluctuations in demand. In response, entire industries have evolved to serve companies' outsourcing needs.

But how many managers really understand the benefits of outsourcing and the issues around managing effective and efficient business relationships and partnerships in a global environment?


	Some buzzwords BPO - Business Process Outsourcing KPO - Knowledge Process Outsourcing

	What is Off-shoring

Cost reduction is important but so too are a raft of other factors, often more so and providing real benefits in terms of cost and risk management, responsiveness, innovation and extended service capabilities. Outsourcing is essentially a strategic approach. Although the decision to outsource may be driven by a goal of reducing costs, expanding service provision to customers to smooth out fluctuations in demand or provide extended cover, it is about the need to make more efficient and effective use of labour, capital, technology and resources.

Click here to see a list of typical outsourced activities